SketchUp Pro & Studio subscriptions can be authorised on up to two devices. Only one authorised devices can actively use SketchUp at the same time, and each subscription can only be used by one person. SketchUp Go subscriptions can only be authorised on one iPad. To deauthorise an activation you need to logout of SketchUp, you can then sign in on another device or a new version of SketchUp. If you exceed your activations and can no longer access your subscription, CLICK HERE for instructions on how to deauthorise all your logged in sessions.

When updating SketchUp to a new version you can copy all Classifications, Components, Materials, Styles, and Templates. You can even migrate your extensions using the Extension Migrator extension.

Migrating Files

SketchUp files made with supported versions of SketchUp are versionless. That means saving a model created with an older supported version of SketchUp to Trimble Connect preserves all Classifications, Components, Materials, and Styles in that model when opened in a new version. That works for that one model, but if you want to migrate all of your files from all the models you have created, follow the steps below for your operating system.

Windows

Before installing the new version:

1. In SketchUp or LayOut, click Window>Preferences.
2. Go to the Files section.
3. Open the files you want to migrate to a new version in File Explorer.
4. Copy and save the files in an easy to find location.

After installing the new version:

1. Locate the files you copied before installation.
2. Copy those files.
3. Open the new version of SketchUp and click Window>Preferences.
4. Go to the Files section.
5. Open the appropriate folders in File Explorer.
6. Paste the files you copied in the new version’s folder.

MacOS

To migrate SketchUp files in MacOS:

1. Open a new Finder window.
2. Click Go and select Go to Folder.
3. Enter SketchUp’s location and click Go. For example, ~/Library/Application Support/SketchUp 2023/SketchUp
4. Select the files in the folder and copy (CMD+C) them.
5. Click Go and select Go to Folder.
6. Enter the new location and click Go. For example 
   ~/Library/Application Support/SketchUp 2024/SketchUp
7. Paste (CMD+V) the files in matching folders in the new version.

Extension Migrator

The Extension Migrator is available in Extension Warehouse. Extension Migrator can help you migrate your extensions from one version to another. To get started:

1. Search for Extension Migrator in Extension Warehouse.
2. Install the Extension.
3. In SketchUp, click Extensions > Migrate Extensions.
4. In the window that appears, use the options to search your device for your extensions folder.
   
5. Click Next.
6. Extension Migrator will then import all of those extensions into the new version of SketchUp.

Finding Older Material Libraries

SketchUp 2025 introduced a new set of default material libraries along with an expanded SketchUp material library in 3D Warehouse. To access the classic material libraries you used in older versions of SketchUp and save them as a collection, follow these steps:

Windows

1. Open File Explorer.
2. Navigate to C:\ProgramData\SketchUp\SketchUp[Version Number]\SketchUp\Materials
3. Save the folders you want to keep in an easy-to-remember location.
4. In the new version of SketchUp, open the Materials panel.
5. Click Details ().
6. Select Add collection to favorites.
7. Locate the folder you saved with those classic materials and click Select Folder. The new collection will appear in the list of collections on an ongoing basis.

MacOS

1. Open Finder. Navigate to a previously installed version of SketchUp.
2. Right-click the SketchUp application in Finder and select Show Package Contents.
3. Navigate to ~/SketchUp/Contents>Resources>Content>Materials
4. Copy any individual material collection folder you want to continue using in SketchUp.
5. In the new version of SketchUp, click SketchUp > Settings to open SketchUp Preferences.
6. In the Files section, click Open This Folder in Finder next to Materials.
7. In the Finder window that appears, paste the folders you copied.
8. SketchUp will now include those collections in the Colors panel.

SketchUp Go, Pro, Studio + Educational Subscriptions have access to SketchUp for Web, Sketchup for iPad, Trimble Connect, & more.. SketchUp Studio commercial subscribers also have access to Trimble Scan Essentials, the Revit Importer, and V-Ray for SketchUp.

Here is how you can access these extra features:

1. Please Login Here to enter your Trimble Account area.
2. Select the account with Purchased via Professional CAD Systems under it.
3. Click on My Products in the menu on the left.
4. Click View Included Applications under your SketchUp Subscription Plan.
5. Download or launch the extra feature you want to use.

• SketchUp for iPad: To download SketchUp for iPad, you’ll need to go directly to the Apple App Store. You can access this link from your Trimble Account (as seen above), but it’s easiest to launch the app from your iPad. Navigate to the Apple App Store from your iPad, search for ‘SketchUp,’ and install it from the App Listing Page. You will be prompted to sign in with your Trimble ID when installing the app. Ensure that you login using the email associated with your subscription, or you might enroll in a trial by default.

• V-Ray for SketchUp: To gain access to V-Ray you need to link your TrimbleID with Chaos:

1. Install V-Ray for SketchUp Studio from the My Products > View Included applications page in your Trimble Account.
2. Sign in to the Chaos licensing server with your Trimble ID on this page – https://accounts.chaos.com/trimble/login
3. Check the Chaos license server and make sure that you are signed in with the correct email address.
4. You should now have access and can use V-Ray for SketchUp.

A common issue that Studio users encounter is a failure to checkout a V-Ray for SketchUp license. If you experience this error, you’ll need to follow these steps:

1. Open your Trimble Account Management Portal. If you have more than one account, choose the appropriate account and click Members:
   
2. Open the context menu () next to the user’s name and select Modify Product Access:
3. In the list of products, deselect SketchUp Studio. Click Save Product Access.
4. Wait 5 minutes and select Modify Product Access again for that same user. Select SketchUp Studio and click Save Product Access.
5. Open your preferred web browser and navigate to http://localhost:30304 to open the Chaos License Server.
6. Click Online Licensing at the top of the page and if you are signed in click on Sign Out.
7. Navigate to https://accounts.chaosgroup.com/trimble/login and click Continue with Trimble and sign in using your Trimble ID.
8. Sign out of SketchUp by clicking the user icon in the top right of the welcome screen or hover the Help menu and click Sign Out.
9. Sign back into SketchUp. Your V-Ray license should now be ready to use in SketchUp Studio!

If this didn’t solve the issue, follow these steps:

• Uninstall V-Ray.
• Open your File Explorer and navigate to Program files\Common files\ChaosGroup.
• Delete the folder named “ssl” if it exists.
• Download V-Ray for SketchUp Studio by clicking HERE.
• Install V-Ray for SketchUp Studio.
• After installation is complete, return to step 5 above.
• If you are still having issues, please contact us using the support form at the bottom of this page.

If you are seeing an error that says: “Sorry, we didn’t recognise this user. Please enter a valid Email address.” Make sure the spelling of the email address is correct and matches the one you used on your order. This means that you don’t currently have a Trimble ID (this can happen even if it’s the email you have used in the past for SketchUp.) Enter your email address on the sign in page, proceed and it will take you to a window you can use to create your Trimble ID manually.

If SketchUp is saying that “You have exceeded your allowed activations” please either sign out of an older version of SketchUp or click on the “Manage Activations” button:

After clicking “Manage Activations”, select your “Purchased via Professional CAD Systems” account. Click on My Products on the left, then click on View Included Applications, you should then see a page like the following:

Under your SketchUp Pro/Studio Subscription click on “Manage Devices” as shown in the image above. Click Deauthorize All.

You now need to sign out of the SketchUp Welcome Screen and back in again, as shown in the image below.

1. From the Trimble sign in screen, enter your email, then click “Next”.
2. Enter your password, then click “Sign In”.
3. With MFA enabled, you will be asked to provide a verification code. If you are unable to access your code, click “Can’t access your code?”
4. Clicking the “Can’t access your code?” link will direct you to the MFA reset page. Click “Reset MFA”.
5. You will be redirected to a verification page and a new verification code will be sent to your registered email address.
6. Check your email inbox for the code – check your junk/spam folder if you can’t find it.
7. Enter the verification code into the field and click “Submit”.
8. You will then be redirected to the MFA reset confirmation page. Click “done”.
9. You will then receive a MFA reset confirmation email.
10. You can now sign in to Trimble/SketchUp.

First please try signing out of SketchUp and then signing back in again.

To do this on the SketchUp Welcome screen, click on your account picture in the top right then click on “Sign Out”.

To do this in SketchUp navigate to “Help > Sign Out“, then back to “Help > Sign In” to log back in.

If SketchUp still shows that you only have a 30 day trial, please check your order confirmation email you received after purchase and make sure the spelling of the email address is correct and that the email you have signed into SketchUp with matches the one you used on your order.

To remove a single-user license from one of your computers, follow these steps:

1. Remove your license from the computer by navigating to Select Help > License inside SketchUp.
2. Click the Remove License link. A confirmation dialog box appears.
3. Click the Remove License button to confirm that you want to remove your license.
4. Now one of your two authorisations is available to use.

A sign-in subscription is associated with one person. That individual can install the license on up to 2 computers he or she is using, but only one computer can run SketchUp Pro at a particular time. To use your subscription on another computer, follow these steps:

1. Sign out of SketchUp on the computer you’ll no longer be using by clicking on “Account” in the top right corner, then clicking on “Sign Out”
2. Install SketchUp on the new computer. Please visit the download page to get the latest version of the install file
3. Start SketchUp and sign in with the same email address on the new computer.
4. If you’re no longer going to use SketchUp on the original computer, you should uninstall it.

You’ll need to be connected to the internet to login and activate your SketchUp subscription (and other desktop applications like LayOut) for the first time. After this initial login, you can work in the desktop applications offline for up to 28 days before we’ll ask you to sign in again.

SketchUp Student & Teacher Licenses last for one year. They must be reordered every year so that we can verify that users are still enrolled or employed at an approved NZ educational institution. If you need to renew/reorder a SketchUp Education License CLICK HERE