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KeyCreator

KeyCreator support

Download KeyCreator, activate or move your licence, and get help from Kubotek Kosmos or from us.

On this page
  1. Check your computer
  2. Download KeyCreator
  3. Activate your licence
  4. Move your licence to a new computer
  5. Floating and permanent licences
  6. Kubotek Kosmos help and resources
  7. Get help from PCS

Check your computer

Current versions of KeyCreator run on Windows 10 and 11 as an on-premises installation. Check the full KeyCreator system requirements before you install.

Download KeyCreator

Your software, licences and activation codes live on the Kubotek Kosmos Support Site.

  1. Sign in to the Kubotek Kosmos Support Site.
  2. Select My Software in the menu near the top left. It lists every Kubotek product assigned to you.
  3. Select More Details next to KeyCreator to open the licence details and downloads page.

Activate your licence

  1. On the More Details page, check the note under the activation code says the licence is available, then copy the 20-digit code.
  2. Start KeyCreator. The License Authentication dialog appears.
  3. Select License Wizard, then Activate a purchased license.
  4. Paste the activation code. Leave Connect to the Kubotek activation server directly over the internet selected.
  5. Select Activate. When you see License Finished, close the wizard.

No internet on that computer? Follow Offline Activation. Full steps with screenshots: License Activation.

Move your licence to a new computer

A standalone licence is active on one computer at a time. Return (check in) the activation on the old computer with the License Wizard, then activate the same code on the new one. See Moving an Activation to a New PC.

Floating and permanent licences

Floating network licences share a pool of seats across a team. Prime and Pro can also be bought on a permanent licence instead of an annual lease, usually with annual maintenance for support and updates.

Kubotek Kosmos help and resources

Get help from PCS

Procadsys customer support

Still need help?

Licences, renewals and billing

Our New Zealand team looks after your KeyCreator renewals and invoices.

Monday to Friday, 9:00 am to 4:30 pm NZ time, excluding New Zealand public holidays.

Technical problems

Our New Zealand team handles technical problems with KeyCreator too.