File Issues
If you encounter errors when opening or saving a SketchUp file, or when working with file types associated with other modeling applications, it can lose you time, or even your entire project progress.
Last updated 17 July 2026
If you encounter errors when opening or saving a SketchUp file, or when working with file types associated with other modeling applications, it can lose you time, or even your entire project progress. The following articles contain common file-related errors and issues you may encounter, and how to troubleshoot them:
- Troubleshooting a Corrupted File
- Unexpected File Format or File Not Found Errors
- Invalid Filename Error
- Failed to Open Document Error
- File Created in a Newer Version Error
- Cleaning Up Bloated Models
- Troubleshooting Exporting and Importing CAD Files
- Solving a Blank Dialog or SDK Error When Exporting
- Revit Importer Errors
Still need help?
Technical support from our New Zealand team is available to customers with a current Procadsys SketchUp Plus subscription: Pro Plus, Pro Scan Plus, Pro Civil Contractor Plus, Advanced Workflows Plus or Studio Plus. Self-help articles are public.
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