Firewall and Proxy Issues
If you're uncertain if these ports are open on your machine please contact your network administrator for assistance.SketchUp requires uninterrupted access to the internet for features such as the 3D Warehouse, Add Location and Extension Warehouse.
Last updated 17 July 2026
SketchUp requires uninterrupted access to the internet for features such as the 3D Warehouse, Add Location and Extension Warehouse. To ensure connectivity you may need to adjust settings in your Firewall, Proxy or Internet Security software for your network or computer.
- SketchUp needs access on the following ports:
80, 8888, 8080, and 443 - SketchUp needs permission to visit all of the sub-domains for SketchUp.com, easily included as:
*.sketchup.com
Still need help?
Technical support from our New Zealand team is available to customers with a current Procadsys SketchUp Plus subscription: Pro Plus, Pro Scan Plus, Pro Civil Contractor Plus, Advanced Workflows Plus or Studio Plus. Self-help articles are public.
Contact SketchUp support