Enscape for SketchUp
Troubleshooting
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Enscape Error on Windows
When starting Enscape, some users might see the Access Denied prompt with the following message:
Troubleshooting
Geometry Flickering or Jittering in Enscape Due to Bounding Box Issues
Users may encounter geometry flickering (jittering), Enscape crashes during rendering, reduced performance, or abnormal material and texture behavior. These problems are often caused by the project exceeding bounding box limitations within the CAD application or Enscape.
Troubleshooting
Multi GPU
This page provides information on multi GPU issues.
Troubleshooting
Read the Version Automatically
If you want to somehow parse the installed Enscape version, this is how to do it. We store a text file, version.txt. It contains the current installed version information. You can use it for internal scripts that determine the installed version on computers in your company network.
Troubleshooting
Remove Popups
This page provides information on how to remove popups.
Troubleshooting
Set Proxy and Firewall
This page provides information on proxy and firewall settings.
Troubleshooting
Using the Support Button
This page provides information on how to use the Support button.
Troubleshooting
Virtual Machine VDI
While Enscape might work in some Virtual Environments, we can’t officially support running Enscape on virtual machines, so we strongly recommend using Enscape on a PC that meets our System Requirements. This is due to the fact that Enscape needs direct control of the graphics hardware, and fast response times are es...
Troubleshooting