Chaos support
Enscape for SketchUp
Last updated 1 September 2026.
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Enscape for SketchUp articles
Active Document
This page provides information about the Active document function in Enscape for SketchUp on macOS.
View Management
Asset Library
This page provides information about the Enscape Asset Library.
Assets
Asset Placement
This page provides information about Asset Placement.
Assets
Assets
Overview
BIM
This page provides information about the BIM Information Panel.
Overview
Chaos AI Enhancer
This page provides information about the Chaos AI Enhancer.
Rendering
Chaos Cosmos Browser
This page provides information about Chaos Cosmos Browser in Enscape.
Assets
Chaos Telemetry
The Chaos Improvement Program is based on telemetry. It allows Chaos to track general Product usage statistics and to automatically collect crash information. The information collected includes what Product functionality and/or parameter values people use most often, which helps Chaos to optimize and improve the Pro...
Licensing
Collaborative Annotations
This page provides information about the Collaborative Annotations tool.
BIM
Comparing Enscape Impact and IES VE
This page compares Enscape Impact and IES VE.
Enscape Impact
Control and Input
This page provides information about keyboard shortcuts, input controls and Xbox controls in Enscape.
Get Started
Create, Select and Update View
This page provides information about the create, select, and update view options in Enscape.
View Management
Custom Asset Library
This page provides information about the Custom Asset Library.
Assets
Customize Enscape
This page provides information about the Enscape Customization and Preferences options.
Overview
Deploy to Multiple Machines
This page provides information on how to deploy Chaos License Server on multiple machines.
Installation
Enable Enscape
This page provides information on how to enable Enscape in SketchUp.
Get Started
Enscape Accounts
This page provides information about Enscape license account management.
Upload and Sharing
Enscape Error on Windows
When starting Enscape, some users might see the Access Denied prompt with the following message:
Troubleshooting
Enscape Impact
Overview
Enscape Impact Overview
This page provides general information about Enscape Impact.
Enscape Impact
Enscape Objects
Overview
Feature Highlights
This page provides an overview of the key features available in Enscape.
Overview
First Steps
This page covers the installation, setup, and removal of Enscape for SketchUp.
Installation
Free Trial
This page describes how to activate and use the Enscape Free Trial.
Overview
Geometry Flickering or Jittering in Enscape Due to Bounding Box Issues
Users may encounter geometry flickering (jittering), Enscape crashes during rendering, reduced performance, or abnormal material and texture behavior. These problems are often caused by the project exceeding bounding box limitations within the CAD application or Enscape.
Troubleshooting
Get Started
Overview
How Impact Works
This page explains Enscape Impact workflows and settings.
Enscape Impact
Installation
Installation
Installer Program Options
This page provides information on how to silently install Enscape.
Installation
Legacy License Keys Activation
This page provides information about activating Enscape license keys available for older versions.
Licensing
Legacy Panorama and Cardboard Options
This page provides information about the panorama and cardboard options in Enscape version 4.1 and earlier.
Rendering
Licensing
Overview
Lighting
This page provides information about lighting in Enscape.
Overview
Link Views to Settings Presets
This page provides information about linking views to settings presets in Enscape.
Visual Settings
Linked Models
This page provides information about Linked Models.
Enscape Objects
Live Updates and Synchronize Views
This page provides information about Live Updates and Synchronize Views options in Enscape for SketchUp.
View Management
Manage Uploads
This page provides information on how to manage panoramas and web standalones through the new Web User Interface.
Upload and Sharing
Manage Views
This page provides information about View management in Enscape.
View Management
Material Library
This page provides information about the Material Library.
Materials
Materials
Enscape provides its own native Material Editor that can be used in conjunction with SketchUp PBR Materials to create visually stunning images such as the ones our users usually achieve.
Overview
Multi GPU
This page provides information on multi GPU issues.
Troubleshooting
Overview
Overview
Panorama and Cardboard
This page provides information about the panorama and cardboard options in Enscape.
Rendering
Performance and Memory Considerations
There are several reasons why your frame rate (fps) might be low, resulting in single frames being strongly noticeable when moving in Enscape. Ray-traced sun shadows are also a GPU-memory intensive feature. When there is not enough available GPU memory left, the feature will be disabled automatically. It can be re-e...
System Requirements
Read the Version Automatically
If you want to somehow parse the installed Enscape version, this is how to do it. We store a text file, version.txt. It contains the current installed version information. You can use it for internal scripts that determine the installed version on computers in your company network.
Troubleshooting
Recommended Graphics Driver
This page provides information about the recommended graphics drivers by Enscape.
System Requirements
Remove Popups
This page provides information on how to remove popups.
Troubleshooting
Render an Image
This page provides information on how to render an image with Enscape for SketchUp.
Rendering
Rendering
Overview
Rendering Quality in Enscape
This page provides information about the rendering quality options in Enscape.
Rendering
Rendering Styles
This page provides information on the rendering styles in Enscape.
Rendering
Select Projection Type
This page provides information about the projection modes in Enscape.
Visual Settings
Set Proxy and Firewall
This page provides information on proxy and firewall settings.
Troubleshooting
Settings Presets
This page provides information about Enscape Visual Settings.
Visual Settings
Site Context
This page provides information about the Site Context feature.
Overview
Skybox as Background
This page provides information about setting a skybox as a background in Enscape for SketchUp.
Visual Settings
Sound Sources
This page provides information about the Sound Sources.
Enscape Objects
Standalone Executable Export
This page provides information about the Standalone Executable export function for Windows.
Standalones
Standalones
Standalones
Sun, Geolocation and Time of Year
This page provides information about Sun, Geolocation and Time of the Year.
Lighting
System Requirements
This page provides information about the system requirements of Enscape for SketchUp.
Overview
Training and Learning Resources
Overview
Troubleshooting
Overview
Understanding Outputs
This page provides information about how Enscape Impact works.
Enscape Impact
Upload and Sharing
Overview
User Interface
This page provides information about the user interface of Enscape in Sketchup.
Get Started
Using the Support Button
This page provides information on how to use the Support button.
Troubleshooting
V-Ray Scene Export
This page provides information about the V-Ray Scene Export in Enscape.
Rendering
Veras for Enscape
This page provides information on the key features of Veras in Enscape.
Rendering
Video in Enscape
This page provides information on how to use the video editor in Enscape.
Rendering
View Management
Overview
Virtual Machine VDI
While Enscape might work in some Virtual Environments, we can’t officially support running Enscape on virtual machines, so we strongly recommend using Enscape on a PC that meets our System Requirements. This is due to the fact that Enscape needs direct control of the graphics hardware, and fast response times are es...
Troubleshooting
Virtual Reality Headset
This page provides information about the Virtual Reality feature.
Overview
Visual Settings
Overview
Web Standalone Export
This page provides information about web standalone export.
Standalones