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Chaos support

Enscape for SketchUp

Last updated 1 September 2026.

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Enscape for SketchUp articles

Active Document

This page provides information about the Active document function in Enscape for SketchUp on macOS.

View Management

Asset Library

This page provides information about the Enscape Asset Library.

Assets

Asset Placement

This page provides information about Asset Placement.

Assets

Assets

Overview

BIM

This page provides information about the BIM Information Panel.

Overview

Chaos AI Enhancer

This page provides information about the Chaos AI Enhancer.

Rendering

Chaos Cosmos Browser

This page provides information about Chaos Cosmos Browser in Enscape.

Assets

Chaos Telemetry

The Chaos Improvement Program is based on telemetry. It allows Chaos to track general Product usage statistics and to automatically collect crash information. The information collected includes what Product functionality and/or parameter values people use most often, which helps Chaos to optimize and improve the Pro...

Licensing

Collaborative Annotations

This page provides information about the Collaborative Annotations tool.

BIM

Comparing Enscape Impact and IES VE

This page compares Enscape Impact and IES VE.

Enscape Impact

Control and Input

This page provides information about keyboard shortcuts, input controls and Xbox controls in Enscape.

Get Started

Create, Select and Update View

This page provides information about the create, select, and update view options in Enscape.

View Management

Custom Asset Library

This page provides information about the Custom Asset Library.

Assets

Customize Enscape

This page provides information about the Enscape Customization and Preferences options.

Overview

Deploy to Multiple Machines

This page provides information on how to deploy Chaos License Server on multiple machines.

Installation

Enable Enscape

This page provides information on how to enable Enscape in SketchUp.

Get Started

Enscape Accounts

This page provides information about Enscape license account management.

Upload and Sharing

Enscape Error on Windows

When starting Enscape, some users might see the Access Denied prompt with the following message:

Troubleshooting

Enscape Impact

Overview

Enscape Impact Overview

This page provides general information about Enscape Impact.

Enscape Impact

Enscape Objects

Overview

Feature Highlights

This page provides an overview of the key features available in Enscape.

Overview

First Steps

This page covers the installation, setup, and removal of Enscape for SketchUp.

Installation

Free Trial

This page describes how to activate and use the Enscape Free Trial.

Overview

Geometry Flickering or Jittering in Enscape Due to Bounding Box Issues

Users may encounter geometry flickering (jittering), Enscape crashes during rendering, reduced performance, or abnormal material and texture behavior. These problems are often caused by the project exceeding bounding box limitations within the CAD application or Enscape.

Troubleshooting

Get Started

Overview

How Impact Works

This page explains Enscape Impact workflows and settings.

Enscape Impact

Installation

Installation

Installer Program Options

This page provides information on how to silently install Enscape.

Installation

Legacy License Keys Activation

This page provides information about activating Enscape license keys available for older versions.

Licensing

Legacy Panorama and Cardboard Options

This page provides information about the panorama and cardboard options in Enscape version 4.1 and earlier.

Rendering

Licensing

Overview

Lighting

This page provides information about lighting in Enscape.

Overview

Link Views to Settings Presets

This page provides information about linking views to settings presets in Enscape.

Visual Settings

Linked Models

This page provides information about Linked Models.

Enscape Objects

Live Updates and Synchronize Views

This page provides information about Live Updates and Synchronize Views options in Enscape for SketchUp.

View Management

Manage Uploads

This page provides information on how to manage panoramas and web standalones through the new Web User Interface.

Upload and Sharing

Manage Views

This page provides information about View management in Enscape.

View Management

Material Library

This page provides information about the Material Library.

Materials

Materials

Enscape provides its own native Material Editor that can be used in conjunction with SketchUp PBR Materials to create visually stunning images such as the ones our users usually achieve.

Overview

Multi GPU

This page provides information on multi GPU issues.

Troubleshooting

Overview

Overview

Panorama and Cardboard

This page provides information about the panorama and cardboard options in Enscape.

Rendering

Performance and Memory Considerations

There are several reasons why your frame rate (fps) might be low, resulting in single frames being strongly noticeable when moving in Enscape. Ray-traced sun shadows are also a GPU-memory intensive feature. When there is not enough available GPU memory left, the feature will be disabled automatically. It can be re-e...

System Requirements

Read the Version Automatically

If you want to somehow parse the installed Enscape version, this is how to do it. We store a text file, version.txt. It contains the current installed version information. You can use it for internal scripts that determine the installed version on computers in your company network.

Troubleshooting

Recommended Graphics Driver

This page provides information about the recommended graphics drivers by Enscape.

System Requirements

Remove Popups

This page provides information on how to remove popups.

Troubleshooting

Render an Image

This page provides information on how to render an image with Enscape for SketchUp.

Rendering

Rendering

Overview

Rendering Quality in Enscape

This page provides information about the rendering quality options in Enscape.

Rendering

Rendering Styles

This page provides information on the rendering styles in Enscape.

Rendering

Select Projection Type

This page provides information about the projection modes in Enscape.

Visual Settings

Set Proxy and Firewall

This page provides information on proxy and firewall settings.

Troubleshooting

Settings Presets

This page provides information about Enscape Visual Settings.

Visual Settings

Site Context

This page provides information about the Site Context feature.

Overview

Skybox as Background

This page provides information about setting a skybox as a background in Enscape for SketchUp.

Visual Settings

Sound Sources

This page provides information about the Sound Sources.

Enscape Objects

Standalone Executable Export

This page provides information about the Standalone Executable export function for Windows.

Standalones

Standalones

Standalones

Sun, Geolocation and Time of Year

This page provides information about Sun, Geolocation and Time of the Year.

Lighting

System Requirements

This page provides information about the system requirements of Enscape for SketchUp.

Overview

Training and Learning Resources

Overview

Troubleshooting

Overview

Understanding Outputs

This page provides information about how Enscape Impact works.

Enscape Impact

Upload and Sharing

Overview

User Interface

This page provides information about the user interface of Enscape in Sketchup.

Get Started

Using the Support Button

This page provides information on how to use the Support button.

Troubleshooting

V-Ray Scene Export

This page provides information about the V-Ray Scene Export in Enscape.

Rendering

Veras for Enscape

This page provides information on the key features of Veras in Enscape.

Rendering

Video in Enscape

This page provides information on how to use the video editor in Enscape.

Rendering

View Management

Overview

Virtual Machine VDI

While Enscape might work in some Virtual Environments, we can’t officially support running Enscape on virtual machines, so we strongly recommend using Enscape on a PC that meets our System Requirements. This is due to the fact that Enscape needs direct control of the graphics hardware, and fast response times are es...

Troubleshooting

Virtual Reality Headset

This page provides information about the Virtual Reality feature.

Overview

Visual Settings

Overview

Web Standalone Export

This page provides information about web standalone export.

Standalones