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07-848 2005

KeyShot Studio

Installation

Articles in this section

Activate Module

A Module is an Add-on that can be used with your KeyShot Studio subscription license.

Installation

Borrowing A License

To check out a KeyShot Studio Pro Floating license, your computer must be connected to the license server. To continue using KeyShot Studio Pro Floating, the connection must be maintained at all times. If you want to work from a remote location and take KeyShot Studio with you, you can borrow the license.

Installation

Changing Server Connection

For larger companies, there may be more than one KeyShot Studio license server at the same or multiple locations.

Installation

Client Error: Looping Prompt

Reason: This means that KeyShot Studio is unable to connect to the KeyShot License Server application on your license server.

Installation

Client Error: No Licenses Available

Reason: There are no more licenses available on the server. This means that the license server has issued all the available license seats to other clients in your office network.

Installation

Client Error: Unknown Error

Reason: The Unknown error can be caused by a couple of different things. The error code will usually contain some information as to what might be wrong.

Installation

Client Error: Unsupported KeyShot Studio Version

Reason: Your current floating license does not support the version of KeyShot Studio that you are trying to open.

Installation

Edit Registry (PC)

When you specify the server name in KeyShot Studio, a registry entry is created. Depending on your system’s restrictions, it is possible that KeyShot Studiois unable to write into the Windows registry. If so, you can manually edit this registry entry.

Installation

Enabling KeyShot Studio Web

KeyShot Studio Web is included with the KeyShot Studio Enterprise license. Otherwise, it is sold separately as an add-on.

Installation

Environment Variable (Mac)

When you specify the server name in KeyShot Studio, an environment variable is created. Depending on your system’s restrictions, it is possible that KeyShot Studio is unable to write into the environment variable. If so, you can manually edit this file.

Installation

Firewall Whitelist

To avoid any issues please ensure the following URLs are added to your Firewall Whitelist. Note that you might need to request help from your IT department.

Installation

Floating License Definitions

This is a type of license that can be accessed by various computer systems. The actual license file is saved on the license server system. Your license file is an encoded text file that tells the license server which port to use, how many seats are available for checkout, and when will the license expire.

Installation

Installation

The KeyShot Studio installer will guide you through the installation process.

Installation

KeyShot Account

You need a KeyShot Account to use a subscription license and if you want to upload or like resources in the KeyShot Cloud Library.

Installation

KeyShot License Server Installation

The instructions below will walk you through a typical first-time license service setup. Our licensing team will provide you with a license file and the appropriate software links. You may reach our licensing team at help.keyshot.com.

Installation

KeyShot Pro Floating Installation

The instructions below will take you through the registration process for floating licenses.

Installation

License Distribution

For access to our License Distribution system, please contact your Customer Success Manager.

Installation

License Distribution Definitions

An Organization is a group of Members with Seats that can easily be moved between Members. One account can only have one Organization. There are three different roles within an Organization.

Installation

License Server Installation (Linux)

The instructions below will walk you through the typical first-time license service setup on Linux. Our licensing team will provide you with a license file and the appropriate software links. You may reach our licensing team at help.keyshot.com.

Installation

License Server Installation (PC) - Custom

The Floating License Configurator application automatically creates a service in LMTools.

Installation

Migration Assistant

If you have a previous KeyShot Studio version installed on your PC/Mac, when installing KeyShot Studio for the first time, the Migration Assistant will help you transfer your settings and resources to your new KeyShot Studio. You can choose to migrate Settings, Resources or both.

Installation

Node Locked License

For this licenses type you will have received a serial code or in some cases a .lic file.

Installation

Pro Floating Advanced Setup

FlexNet licensing tools and methods are commonly utilized in the software industry. This licensing method includes a myriad of different advanced features. In fact, there is an entire FlexNet licensing manual on the web.

Installation

Pro Floating Installation

Welcome to the KeyShot Pro Floating Installation Guide! This guide will walk you trough the installation process starting with the license management application: KeyShot License Server (Windows & Mac) or lmgrd (Linux). You will then install and configure the client application: KeyShot! We have also included a list...

Installation

Pro Floating Quick Start Setup

All license management applications utilize the latest FlexNet licensing tools by Flexera Software LLC. KeyShot Pro Floating and KeyShot License Server are both provided by KeyShot Inc. Please follow the instructions below to install the license server and have your license file issued.

Installation

Pro Floating Troubleshooting

This troubleshooting guide will help you diagnose the cause of an error message and assist you in finding a solution. Below, we list errors under two main categories: server errors and client errors. Errors inside the KeyShot License Server Configurator are server errors. Errors from KeyShot Pro Floating are client...

Installation

Replace License File

If you’ve received a new license file from us, you can easily replace the old license and update the license server.

Installation

Resource Folder

Your KeyShot Studio installation contains a folder of preset KeyShot Studio resources (or assets). Resources such as materials, environments, and textures are stored here. When you open a .bip file, KeyShot Studio references the KeyShot Studio resources folder location and loads any files that apply to the scene. Yo...

Installation

Server Error: Invalid Mac Address (HostID)

Reason: The Mac Address (or HostID) in the license file does not match your computer’s active mac address (or HostID).

Installation

Server Error: License File Not Found

Reason: The licensing software (lmgrd) is unable to read the license file in your FlexLM folder.

Installation

Silent Install (PC only)

You or your IT department may wish to run the KeyShot Studio Installer for PC as a silent installation. Please note that using the silent installation means, that you automatically accept the EULA.

Installation

Subscription License

The Subscription license type is tied to your KeyShot Account.

Installation

Try KeyShot Studio

If you don’t have a license you can go to keyshot.com and select free trial in the top left corner and fill out the required fields.

Installation