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3rd Party Sign-In Options
All Trimble products that use Trimble ID offer the option to create an account and login using your Google, Apple, or Microsoft accounts. We call this 3rd party sign-in.
Accounts, subscriptions and licensing
AI Credits
New Zealand AI Credits guidance, including PCS purchase routes, NZD invoices, New Zealand GST, and direct Trimble purchase scope.
Accounts, subscriptions and licensing
Account Management
SketchUp’s account management tools help you manage your SketchUp subscriptions and access to the products and services they provide.Beginning in April 2025, many SketchUp users’ account management functionality moved from the Account Management Portal (AMP) to Trimble’s Admin Console.
Accounts, subscriptions and licensing
Account Management Portal
New Zealand guidance for Account Management Portal: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
Accounts and Administration
Your SketchUp account is your key to all the products and features available to you through your SketchUp subscription. We want to make sure you know your way around your SketchUp account and how to make the most out of it.
Accounts, subscriptions and licensing
Adding or Disabling Multi-Factor Authentication
If you need to change your Multi-Factor Authentication (MFA) for any reason, you can do so from myprofile.trimble.com.Adding MFATo add another MFA option to your account, follow these steps:Under Multi-Factor Authentication click Set Up next to the option you want to add.
Accounts, subscriptions and licensing
Admin Console
New Zealand guidance for Admin Console: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
Admin Console License Issues
New Zealand guidance for Admin Console License Issues: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
Admin Console Questions
New Zealand guidance for Admin Console Questions: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
Architectural Response
Working out what the climate means for your architectural design Weather analysis is great but a lot of people struggle to understand what it means for the actual design of buildings.
Accounts, subscriptions and licensing
Assigning Products
Starting in April 2025, SketchUp will migrate all named-user subscription products from the Account Management Portal (AMP) to Trimble’s new Admin Console. The Admin Console is where you will manage all of your Trimble products and related accounts, including SketchUp.
Accounts, subscriptions and licensing
Assigning Products
New Zealand guidance for Assigning Products: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
Authenticator App
An authenticator is a mobile application that generates a time-based one-time passcode used to access your account. Google Authenticator and Microsoft Authenticator are examples or authenticator apps.
Accounts, subscriptions and licensing
Billing and Payment
Manage billing for SketchUp subscriptions bought from PCS, with separate Admin Console steps for direct Trimble purchases.
Accounts, subscriptions and licensing
Billing and Payment
New Zealand guidance for Billing and Payment: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
Common Questions
New Zealand guidance for Common Questions: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
Creating a Trimble ID
Trimble ID is your gateway to all of SketchUp's online resources including 3D Warehouse, Extension Warehouse, and SketchUp for Web.
Accounts, subscriptions and licensing
Deauthorizing Devices in the AMP
For instructions on how to deauthorize devices in the Admin Console, see Deauthorizing Devices in the Admin Console.SketchUp’s Account Management Portal can help you manage the devices you have authorized for your SketchUp account.Note: You can only deauthorize your own activations, even if you have owner or admin
Accounts, subscriptions and licensing
Deauthorizing Devices in the Admin Console
The options in Trimble’s My Product's page can help you manage what devices you have authorized for your SketchUp account.Note: You can only deauthorize your own activations, even if you have owner or admin access.To manage activations in My Products, follow these steps:
Accounts, subscriptions and licensing
Finding Your License Information
If you have a SketchUp subscription, your subscription is your license. If you want to manage or view the details of your subscription, you can find it in the Admin Console.
Accounts, subscriptions and licensing
Frequently Asked Questions
Some questions come up often and we want to make sure you can get the answers you need. We’ve sorted these questions into categories to help you find what you are looking for:
Accounts, subscriptions and licensing
GST and tax information for New Zealand
PCS invoices are issued in NZD and show New Zealand GST, with clear steps for finding an invoice or requesting a correction.
Accounts, subscriptions and licensing
Getting Started with Trimble Connect
A few things happen the first time you login to Trimble Connect. First, a prompt appears asking you to set up your Trimble Connect profile.
Accounts, subscriptions and licensing
Getting Started with the SketchUp PreDesign tool
StudiesWhen you open the pre-design tool for the first time you will come to the Studies page. Here you will see 3 demonstration studies and have the opportunity to create your own study for your own project.Creating a studyThe goal of the pre-design tool is to give you guidance with the least possible starting
Accounts, subscriptions and licensing
Glazing Overview
How much glazing should I have on my building? This article explains how use PreDesign to: Get an understanding of what a sensible amount of glazing looks like for each orientation Identify the benefit of going beyond typical design Test the relative merits of broad facade strategies, measured in terms of how much
Accounts, subscriptions and licensing
Glazing Ratio - How Its Calculated
Glazing Ratio - How it's Calculated This article explains how we generate the recommended glazing ratio scores in the PreDesign Glazing Ratio feature. Specifically it explains:
Accounts, subscriptions and licensing
Glazing Ratio Strategies Explained
Glazing Ratio Strategies Explained This article explains what the strategies in the Glazing Ratio feature are comprised of, specifically: What the different glass types are and their assumed properties. What "metal - broken", "metal - unbroken" and "non-metal" frames are.
Accounts, subscriptions and licensing
How to Cancel a SketchUp Subscription
New Zealand guidance for How to Cancel a SketchUp Subscription: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
How to Delete an Account
How to resolve PCS billing before permanently deleting a Trimble ID and its associated SketchUp access and data.
Accounts, subscriptions and licensing
How to Get Help
This article provides information on what to do if you need help with PreDesign. You can use this article to find out how to get help if: You can't login to PreDesign PreDesign isn't working You want to tell us about problems or bugs You want to suggest new features or improvements you'd like us to make.
Accounts, subscriptions and licensing
License Management
New Zealand guidance for License Management: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
License Management
New Zealand guidance for License Management: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
Locating an Invoice
New Zealand guidance for Locating an Invoice: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
Managing Activations
The SketchUp End User License Agreement (EULA) limits the amount of installations and authorizations for each application included in your subscription to two instances or devices.
Accounts, subscriptions and licensing
Managing Members
Starting in April 2025, SketchUp will migrate all named-user subscription products from the Account Management Portal (AMP) to Trimble’s new Admin Console. The Admin Console is where you will manage all of your Trimble products and related accounts, including SketchUp.
Accounts, subscriptions and licensing
Managing Projects in Trimble Connect
This page covers some basics to help you start managing your projects in Trimble Connect.
Accounts, subscriptions and licensing
Managing Roles
A user’s role in the Admin Console determines what actions the user can perform in an account. There are four roles available:
Accounts, subscriptions and licensing
Managing Roles
Starting in April 2025, SketchUp will migrate all named-user subscription products from the Account Management Portal (AMP) to Trimble’s new Admin Console. The Admin Console is where you will manage all of your Trimble products and related accounts, including SketchUp.
Accounts, subscriptions and licensing
Managing Users
Account Owners, Secondary Account Owners, and License Admins can use Trimble’s Admin Console to add and remove users to an account. Each user can then be assigned a role and a product license.Note: Each member, including the account owner, must be a named user designated by their real first name, last name, and email
Accounts, subscriptions and licensing
Mandatory One Time Passcode
All Trimble Identity accounts are required to use Multi-factor Authentication (MFA). The default MFA method is using a One-Time Passcode (OTP). Any account that has not yet set up an MFA method is now required to sign in using OTP as their authentication method or set up another method of your choosing.
Accounts, subscriptions and licensing
Multi-Factor Authentication
Multi-factor Authentication (MFA) adds additional layers of security used to verify your identity when logging into SketchUp. Your Trimble ID uses two factors of authentication – your username and password, and a verification code based on the MFA method associated with your account.
Accounts, subscriptions and licensing
My Products
The My Products page provides an easy way to access the products in your SketchUp subscription. To access My Products:
Accounts, subscriptions and licensing
Outside Space
table, th, td { border: 1px solid black; border-collapse: collapse; padding: 10px !important; } What kinds of architectural features do I need to make outside space usable? Use this page to:
Accounts, subscriptions and licensing
Passkeys
Trimble recommends setting up a passkey as the preferred Multi-Factor Authentication (MFA) method for your Trimble ID account. Passkeys are encrypted digital keys generated by your device using your fingerprint, Face ID, or PIN.
Accounts, subscriptions and licensing
Passwords and Passphrases
Your Trimble ID password is the first line of defense when it comes to protecting your account. All Trimble ID passwords must contain the following:At least 8 charactersAt least one uppercase letterAt least one lowercase letterAt least one numberOne of these special characters: !@#$%^&*_-+Trimble will not ask you to
Accounts, subscriptions and licensing
Plan Management
New Zealand guidance for Plan Management: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
Plan Management
New Zealand guidance for Plan Management: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
Plan Upgrades and Downgrades
New Zealand guidance for Plan Upgrades and Downgrades: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
PreDesign Log In Assistance
Help logging into PreDesignPreDesign is a web-app that is accessed by logging in using a Trimble ID. The Trimble ID should be the same used for any other Trimble products, including SketchUp and Trimble connect.Please read all the information below before contacting support with login issues.
Accounts, subscriptions and licensing
PreDesign for SketchUp
Who the SketchUp PreDesign tool is for: Anyone designing a building, building renovation or outside space. Anyone looking for design inspiration or ideas when considering a new building design or renovation.
Accounts, subscriptions and licensing
Product Questions
What languages is SketchUp available in?Supported versions of SketchUp are available for download in the following languages:
Accounts, subscriptions and licensing
Purchase Options and Pricing
SketchUp purchase options for New Zealand customers, with PCS plans, NZD invoicing, and New Zealand GST.
Accounts, subscriptions and licensing
Recovering Your Account
When you set Multi-Factor Authentication (MFA), Trimble provides backup codes as a secure account recovery option if you lose access to your MFA methods.Trimble will prompt you to get your codes when you first set up MFA.
Accounts, subscriptions and licensing
Refunds and Cancellations
New Zealand guidance for Refunds and Cancellations: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
Sales Questions
New Zealand guidance for Sales Questions: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
Seasons - Air Pollution explained
How to explain the air pollution feature on the PreDesign seasons page In any PreDesign study created using satellite weather data, you'll notice that there is information about air pollution that looks something like this: With a tooltip that looks like this:
Accounts, subscriptions and licensing
Seasons - Daylight and Sunshine explained
How to use the Daylight and Sunshine component of the Seasons page If you've created a study with satellite weather data, you should see a "daylight and sunshine" section in the seasons page that looks a bit like this:
Accounts, subscriptions and licensing
Seasons - Heating and Cooling explained
How to heating and cooling need feature on the PreDesign seasons page In any PreDesign study, you'll notice that there is information about the likely heating and cooling need for a study that looks something like this: In this help article, we'll explore how to use this and where the information comes from.
Accounts, subscriptions and licensing
Seasons - Rain and snow explained
In any PreDesign study created with satellite weather, you'll find seasonal rain and snowfall information included as follows: How to use this informationYou can use this information to get a feel for what some typical conditions looked like in this climate. Some suggestions:
Accounts, subscriptions and licensing
Seasons Overview
Related articles: Seasons - Rain and snow explained Seasons - Daylight and Sunshine explained Seasons - Heating and Cooling explained Seasons - Air Pollution explained Add an informed story about climate to your design narrative Glenn Murcutt was once known fo
Accounts, subscriptions and licensing
Secondary Email
One of the available Multi-Factor Authentication (MFA) methods you can choose from is to use a secondary email. This email must be different from the email associated with your Trimble ID.
Accounts, subscriptions and licensing
Shading - How It's Calculated
Shading - how it’s calculatedThis article explains how we generate the results that are displayed in the Shading lens in PreDesign. Specifically it explains:
Accounts, subscriptions and licensing
Shading - Strategies Explained
This article explains what the strategies in the Shading feature are comprised of, specifically: What the dimensions of the shading devices are How automated blinds are controlled The article also covers how to download a live shading component for your SketchUp model. Related articles:
Accounts, subscriptions and licensing
Shading Overview
Will this building need shading and if so, where?Use this page to:Get an understanding of the orientations most likely to need shadingDetermine the shading solutions that are likely to be most useful in providing that shadingVisualise how different shading concepts work when it comes to blocking detrimental sunRelated
Accounts, subscriptions and licensing
SketchUp Free Trial
Here at SketchUp, we want to make sure that SketchUp is right for you. That's why we offer a free SketchUp Studio trial. You won't need a credit card, but here's how to get started:
Accounts, subscriptions and licensing
SketchUp Go
SketchUp Go is a subscription plan built for working anywhere. With a SketchUp Go subscription, you have all the tools you need to work from a job site, at home, or on the go. Your SketchUp Go subscription includes:
Accounts, subscriptions and licensing
SketchUp Pro
SketchUp Pro subscriptions offer a great mix of products and features that can help take your models to the next level. With a SketchUp Pro subscription you have access to a robust feature set that includes:
Accounts, subscriptions and licensing
SketchUp Pro Advanced Workflows
SketchUp Pro Advanced Workflows provides design and collaboration workflows that are interoperable, robust, and efficient. In addition to the features and products of SketchUp Pro, it includes Scan Essentials, Revit Importer, and Trimble Site Contractor.
Accounts, subscriptions and licensing
SketchUp Pro Scan
SketchUp Pro Scan provides an accessible software solution for integrating scanned data into 3D models. It combines the products and features in SketchUp Pro with Scan Essentials, an extension providing the ability to harness point cloud data in a SketchUp or LayOut modeling environment.
Accounts, subscriptions and licensing
SketchUp Studio
The features included in a SketchUp Studio subscription plan are designed to transform your workflows and create beautiful designs backed by data. A SketchUp Studio subscription offers all you need to generate high-quality visuals incorporating real world data and includes everything you get in a SketchUp Pro
Accounts, subscriptions and licensing
SketchUp Subscriptions
New Zealand SketchUp Subscriptions guidance, including PCS purchase routes, NZD invoices, New Zealand GST, and direct Trimble purchase scope.
Accounts, subscriptions and licensing
Sketchup Pro Civil Contractor
SketchUp Pro Civil Contractor translates design intent into accurate, machine-readable, and field-ready site data.
Accounts, subscriptions and licensing
Subscription Errors
This article covers common subscription errors.
Accounts, subscriptions and licensing
Subscription Plans
New Zealand Subscription Plans guidance, including PCS purchase routes, NZD invoices, New Zealand GST, and direct Trimble purchase scope.
Accounts, subscriptions and licensing
Subscription and Licensing Issues
Troubleshoot common access, subscription, and licensing issues for your current SketchUp Plus subscription.
Accounts, subscriptions and licensing
Support Policy
Our goal at SketchUp is to provide easy-to-use, high-quality 3D modeling tools. One of the ways we do that is by providing a support policy offering a variety of support options. Whether you are a SketchUp novice or an expert, we want to help you find the level of support you need.
Accounts, subscriptions and licensing
Toplighting - Non-Residential Projects
Which solutions have the best overall potential for bringing daylight into this building? Use this page to:
Accounts, subscriptions and licensing
Toplighting - Residential Projects
Which solutions have the best overall potential for bringing daylight into this building? Use this page to:
Accounts, subscriptions and licensing
Transferring a License and Licensing Multiple Computers
Each product license is intended for use by a single named user, a real person using their first name, last name, and email address, for the duration of the subscription term. The person using a license must match the person assigned to that license when purchasing or renewing a subscription.
Accounts, subscriptions and licensing
Trial Issues
The SketchUp free trial is a great way to try out SketchUp and all the features included in a SketchUp Pro subscription before you decide to purchase one. Once your trial is over, you have the option to purchase a subscription.
Accounts, subscriptions and licensing
Trimble Connect
Trimble Connect is a cloud-based common data environment (CDE) and collaboration platform designed with the construction industry in mind. When it comes to SketchUp, Trimble Connect can help organize projects, help teams collaborate on models, and easily share SketchUp models with stakeholders.
Accounts, subscriptions and licensing
Trimble Connect in SketchUp for Desktop
Trimble Connect is a cloud-based common data environment (CDE) and collaboration platform designed with the construction industry in mind. When you use Trimble Connect with SketchUp, you can organize project data, preserve version history, and share models with stakeholders.
Accounts, subscriptions and licensing
Trimble Connect in SketchUp for iPad
SketchUp for iPad features full integration with Trimble Connect. You can choose to save any SketchUp files created or edited with SketchUp for iPad instead of saving them locally.For information on creating and managing your Trimble ID or Multi-Factor Authentication, see Trimble ID.On the home screen, an icon
Accounts, subscriptions and licensing
Trimble ID
Trimble Identity, also known as Trimble ID, is the sign-in functionality used for fast, secure access to SketchUp and all Trimble products. Trimble ID uses multiple layers of high-level protection, safeguarding your privacy and protecting your data.Trimble ID provides significant security and user experience features
Accounts, subscriptions and licensing
Update Your Subscription to Continue
New Zealand Update Your Subscription to Continue guidance, including PCS purchase routes, NZD invoices, New Zealand GST, and direct Trimble purchase scope.
Accounts, subscriptions and licensing
Weather Data
What kind of weather data does PreDesign use and where does it come from? This article provides detail on the underlying data used in the guidance provided by PreDesign. Use this article to:
Accounts, subscriptions and licensing