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Accounts, subscriptions and licensing
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3rd Party Sign-In Options
All Trimble products that use Trimble ID offer the option to create an account and login using your Google, Apple, or Microsoft accounts. We call this 3rd party sign-in.
Accounts, subscriptions and licensing
AI Credits
New Zealand AI Credits guidance, including PCS purchase routes, NZD invoices, New Zealand GST, and direct Trimble purchase scope.
Accounts, subscriptions and licensing
Account Management
SketchUp account management in the AMP and Trimble Admin Console.
Accounts, subscriptions and licensing
Account Management Portal
New Zealand guidance for Account Management Portal: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
Accounts and Administration
Your SketchUp account is your key to all the products and features available to you through your SketchUp subscription. We want to make sure you know your way around your SketchUp account and how to make the most out of it.
Accounts, subscriptions and licensing
Adding or Disabling Multi-Factor Authentication
Manage MFA methods at myprofile.trimble.com.
Accounts, subscriptions and licensing
Admin Console
New Zealand guidance for Admin Console: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
Admin Console License Issues
New Zealand guidance for Admin Console License Issues: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
Admin Console Questions
New Zealand guidance for Admin Console Questions: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
Architectural Response
Apply weather analysis to building design.
Accounts, subscriptions and licensing
Assigning Products
Starting in April 2025, SketchUp will migrate all named-user subscription products from the Account Management Portal (AMP) to Trimble’s new Admin Console. The Admin Console is where you will manage all of your Trimble products and related accounts, including SketchUp.
Accounts, subscriptions and licensing
Assigning Products
New Zealand guidance for Assigning Products: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
Authenticator App
An authenticator is a mobile application that generates a time-based one-time passcode used to access your account. Google Authenticator and Microsoft Authenticator are examples or authenticator apps.
Accounts, subscriptions and licensing
Billing and Payment
Manage billing for SketchUp subscriptions bought from PCS, with separate Admin Console steps for direct Trimble purchases.
Accounts, subscriptions and licensing
Billing and Payment
New Zealand guidance for Billing and Payment: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
Common Questions
New Zealand guidance for Common Questions: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
Creating a Trimble ID
Access SketchUp online services with a Trimble ID.
Accounts, subscriptions and licensing
Deauthorizing Devices in the AMP
Manage your own AMP activations; owner or admin access does not permit deauthorising others.
Accounts, subscriptions and licensing
Deauthorizing Devices in the Admin Console
Manage SketchUp devices in Trimble My Products. You can deauthorise only your own activations, including as an owner or admin.
Accounts, subscriptions and licensing
Finding Your License Information
If you have a SketchUp subscription, your subscription is your license. If you want to manage or view the details of your subscription, you can find it in the Admin Console.
Accounts, subscriptions and licensing
Frequently Asked Questions
Browse questions by category.
Accounts, subscriptions and licensing
GST and tax information for New Zealand
PCS invoices are issued in NZD and show New Zealand GST, with clear steps for finding an invoice or requesting a correction.
Accounts, subscriptions and licensing
Getting Started with Trimble Connect
A few things happen the first time you login to Trimble Connect. First, a prompt appears asking you to set up your Trimble Connect profile.
Accounts, subscriptions and licensing
Getting Started with the SketchUp PreDesign tool
Explore demo studies or create a PreDesign study.
Accounts, subscriptions and licensing
Glazing Overview
Assess glazing and facade strategies in PreDesign.
Accounts, subscriptions and licensing
Glazing Ratio - How Its Calculated
PreDesign glazing-ratio calculations.
Accounts, subscriptions and licensing
Glazing Ratio Strategies Explained
Glass and frame assumptions for PreDesign glazing strategies.
Accounts, subscriptions and licensing
How to Cancel a SketchUp Subscription
New Zealand guidance for How to Cancel a SketchUp Subscription: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
How to Delete an Account
How to resolve PCS billing before permanently deleting a Trimble ID and its associated SketchUp access and data.
Accounts, subscriptions and licensing
How to Get Help
This article provides information on what to do if you need help with PreDesign. You can use this article to find out how to get help if: You can't login to PreDesign PreDesign isn't working You want to tell us about problems or bugs You want to suggest new features or improvements you'd like us to make.
Accounts, subscriptions and licensing
License Management
New Zealand guidance for License Management: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
License Management
New Zealand guidance for License Management: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
Locating an Invoice
New Zealand guidance for Locating an Invoice: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
Managing Activations
The SketchUp End User License Agreement (EULA) limits the amount of installations and authorizations for each application included in your subscription to two instances or devices.
Accounts, subscriptions and licensing
Managing Members
Starting in April 2025, SketchUp will migrate all named-user subscription products from the Account Management Portal (AMP) to Trimble’s new Admin Console. The Admin Console is where you will manage all of your Trimble products and related accounts, including SketchUp.
Accounts, subscriptions and licensing
Managing Projects in Trimble Connect
This page covers some basics to help you start managing your projects in Trimble Connect.
Accounts, subscriptions and licensing
Managing Roles
Four Admin Console roles control user permissions.
Accounts, subscriptions and licensing
Managing Roles
Starting in April 2025, SketchUp will migrate all named-user subscription products from the Account Management Portal (AMP) to Trimble’s new Admin Console. The Admin Console is where you will manage all of your Trimble products and related accounts, including SketchUp.
Accounts, subscriptions and licensing
Managing Users
Account Owners, Secondary Account Owners and License Admins manage users, roles and licences in Trimble Admin Console. Every member, including the owner, must use their real first name, last name and email address.
Accounts, subscriptions and licensing
Mandatory One Time Passcode
All Trimble Identity accounts are required to use Multi-factor Authentication (MFA). The default MFA method is using a One-Time Passcode (OTP). Any account that has not yet set up an MFA method is now required to sign in using OTP as their authentication method or set up another method of your choosing.
Accounts, subscriptions and licensing
Multi-Factor Authentication
Multi-factor Authentication (MFA) adds additional layers of security used to verify your identity when logging into SketchUp. Your Trimble ID uses two factors of authentication – your username and password, and a verification code based on the MFA method associated with your account.
Accounts, subscriptions and licensing
My Products
Open subscription products in My Products.
Accounts, subscriptions and licensing
Outside Space
Architectural options for usable outdoor space.
Accounts, subscriptions and licensing
Passkeys
Trimble recommends setting up a passkey as the preferred Multi-Factor Authentication (MFA) method for your Trimble ID account. Passkeys are encrypted digital keys generated by your device using your fingerprint, Face ID, or PIN.
Accounts, subscriptions and licensing
Passwords and Passphrases
Trimble ID passwords need 8+ characters, uppercase, lowercase, a number and one of !@#$%^&*_-+.
Accounts, subscriptions and licensing
Plan Management
New Zealand guidance for Plan Management: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
Plan Management
New Zealand guidance for Plan Management: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
Plan Upgrades and Downgrades
New Zealand guidance for Plan Upgrades and Downgrades: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
PreDesign Log In Assistance
Troubleshoot PreDesign sign-in and Trimble ID entitlements.
Accounts, subscriptions and licensing
PreDesign for SketchUp
Who the SketchUp PreDesign tool is for: Anyone designing a building, building renovation or outside space. Anyone looking for design inspiration or ideas when considering a new building design or renovation.
Accounts, subscriptions and licensing
Product Questions
Supported SketchUp download languages.
Accounts, subscriptions and licensing
Purchase Options and Pricing
SketchUp purchase options for New Zealand customers, with PCS plans, NZD invoicing, and New Zealand GST.
Accounts, subscriptions and licensing
Recovering Your Account
When you set Multi-Factor Authentication (MFA), Trimble provides backup codes as a secure account recovery option if you lose access to your MFA methods.Trimble will prompt you to get your codes when you first set up MFA.
Accounts, subscriptions and licensing
Refunds and Cancellations
New Zealand guidance for Refunds and Cancellations: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
Sales Questions
New Zealand guidance for Sales Questions: PCS billing and subscription actions, with separate procedures for direct Trimble purchases.
Accounts, subscriptions and licensing
Seasons - Air Pollution explained
PreDesign Seasons air-pollution data.
Accounts, subscriptions and licensing
Seasons - Daylight and Sunshine explained
PreDesign Seasons daylight and sunshine data.
Accounts, subscriptions and licensing
Seasons - Heating and Cooling explained
PreDesign Seasons heating and cooling estimates.
Accounts, subscriptions and licensing
Seasons - Rain and snow explained
PreDesign seasonal rain and snowfall data.
Accounts, subscriptions and licensing
Seasons Overview
Climate information in PreDesign Seasons.
Accounts, subscriptions and licensing
Secondary Email
One of the available Multi-Factor Authentication (MFA) methods you can choose from is to use a secondary email. This email must be different from the email associated with your Trimble ID.
Accounts, subscriptions and licensing
Shading - How It's Calculated
PreDesign shading calculations.
Accounts, subscriptions and licensing
Shading - Strategies Explained
PreDesign shading assumptions, controls and live components.
Accounts, subscriptions and licensing
Shading Overview
Compare shading requirements and concepts in PreDesign.
Accounts, subscriptions and licensing
SketchUp Free Trial
Start a free SketchUp Studio trial without a credit card:
Accounts, subscriptions and licensing
SketchUp Go
SketchUp Go includes:
Accounts, subscriptions and licensing
SketchUp Pro
SketchUp Pro includes:
Accounts, subscriptions and licensing
SketchUp Pro Advanced Workflows
SketchUp Pro plus Scan Essentials, Revit Importer and Trimble Site Contractor.
Accounts, subscriptions and licensing
SketchUp Pro Scan
SketchUp Pro with Scan Essentials for point clouds in SketchUp and LayOut.
Accounts, subscriptions and licensing
SketchUp Studio
SketchUp Pro features and real-world-data visualisation in Studio.
Accounts, subscriptions and licensing
SketchUp Subscriptions
New Zealand SketchUp Subscriptions guidance, including PCS purchase routes, NZD invoices, New Zealand GST, and direct Trimble purchase scope.
Accounts, subscriptions and licensing
Sketchup Pro Civil Contractor
SketchUp Pro Civil Contractor translates design intent into accurate, machine-readable, and field-ready site data.
Accounts, subscriptions and licensing
Subscription Errors
This article covers common subscription errors.
Accounts, subscriptions and licensing
Subscription Plans
New Zealand Subscription Plans guidance, including PCS purchase routes, NZD invoices, New Zealand GST, and direct Trimble purchase scope.
Accounts, subscriptions and licensing
Subscription and Licensing Issues
Troubleshoot common access, subscription, and licensing issues for your current SketchUp Plus subscription.
Accounts, subscriptions and licensing
Support Policy
Find a SketchUp support option below.
Accounts, subscriptions and licensing
Toplighting - Non-Residential Projects
PreDesign non-residential daylighting options.
Accounts, subscriptions and licensing
Toplighting - Residential Projects
PreDesign non-residential daylighting options.
Accounts, subscriptions and licensing
Transferring a License and Licensing Multiple Computers
Each product license is intended for use by a single named user, a real person using their first name, last name, and email address, for the duration of the subscription term. The person using a license must match the person assigned to that license when purchasing or renewing a subscription.
Accounts, subscriptions and licensing
Trial Issues
The SketchUp free trial is a great way to try out SketchUp and all the features included in a SketchUp Pro subscription before you decide to purchase one. Once your trial is over, you have the option to purchase a subscription.
Accounts, subscriptions and licensing
Trimble Connect
Trimble Connect is a cloud-based common data environment (CDE) and collaboration platform designed with the construction industry in mind. When it comes to SketchUp, Trimble Connect can help organize projects, help teams collaborate on models, and easily share SketchUp models with stakeholders.
Accounts, subscriptions and licensing
Trimble Connect in SketchUp for Desktop
Trimble Connect is a cloud-based common data environment (CDE) and collaboration platform designed with the construction industry in mind. When you use Trimble Connect with SketchUp, you can organize project data, preserve version history, and share models with stakeholders.
Accounts, subscriptions and licensing
Trimble Connect in SketchUp for iPad
Save iPad SketchUp models in Trimble Connect.
Accounts, subscriptions and licensing
Trimble ID
Sign in to SketchUp and Trimble products with Trimble ID.
Accounts, subscriptions and licensing
Update Your Subscription to Continue
New Zealand Update Your Subscription to Continue guidance, including PCS purchase routes, NZD invoices, New Zealand GST, and direct Trimble purchase scope.
Accounts, subscriptions and licensing
Weather Data
PreDesign weather-data sources.
Accounts, subscriptions and licensing